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Get to Know the Experts Behind NAL's Leading Logistics Solutions
Native American Logistics
Meet Our Expert Logistics Team
At NAL, our mission is to optimize corporate logistics by enhancing the flow of goods and information across the entire supply chain. From shipping and procurement to distribution and production, we focus on streamlining every aspect of logistics management.
Our team is dedicated to driving efficiency and effectiveness to deliver the highest level of service and value to our customers, ensuring seamless freight management and logistics optimization at every stage.
The Team Driving Your Logistics Efficiency
Director of Operations
Chad Hilliard
Chad has been with NAL for four years and now serves as Director of Operations, overseeing daily logistics operations and driving service excellence. He is passionate about building strong teams, improving processes, and delivering results for customers. Outside of work, Chad enjoys spending time on the golf course.
VP of Strategic Accounts & Customer Success
Jack Azor
Jack brings more than 20 years of experience in transportation, logistics, sales, and operations management. He believes in understanding each customer's business from their side of the desk, building strong partnerships, solving challenges, and delivering transportation solutions that improve service and reduce costs.
Director of Carrier Development & Success
Jose Ortiz
Jose has worked in transportation since 2015, specializing in carrier development, capacity planning, freight coordination, and logistics operations. Fluent in both English and Spanish, he is dedicated to building strong carrier partnerships and improving transportation efficiency.
Account Manager
Natasha Coleman
With more than 20 years of logistics experience, including a career with FedEx, Natasha is an Account Manager focused on delivering outstanding customer service. In her free time, she enjoys biking, walking her dog, and watching movies.
Operations Manager
Paul Grzybowski
Paul is a customer-focused logistics professional with a hospitality background and a year of supervisory experience in logistics. He is skilled in relationship management, problem-solving, and team leadership, with a strong focus on service and operational efficiency.
Logistics Coordinator
Alex R.
Alex has been with NAL for a few months and brings a diverse background of experience, including nursing and brewing. He applies that experience to stay calm under pressure, adaptable in fast-moving situations, and focused on supporting efficiency.
Operations Coordinator
Caitlyn
Caitlyn supports main accounts by managing customer orders and requests with a focus on timely execution. She works closely with carriers to ensure on-time pickups and deliveries while keeping operations running smoothly.
Logistics Coordinator
Melissa
As the After-Hours Operations Coordinator, Melissa helps keep freight moving outside of regular business hours, ensuring shipments stay on track and customers receive the responsive service they depend on.
Finance Operations Specialist
Carina Gardiner
Carina has been with ELHC for 6 years, supporting accounting for both NAL and TOP, growing from accounts payable into billing and financial operations, with her strong leadership background in early childhood education.
Finance Operations Specialist
Krista Monroe
Since 1997, Krista has worked in logistics and has been with ELHC since 2012. Known as the "Carrier Whisperer," she handles freight bill auditing, carrier payments, carrier setup, and invoice processing while keeping operations running smoothly. After work, she enjoys time with her chihuahua, Cody, and her tuxedo cat, Sharon.
Collections Manager
Jennifer Ward
With over 29 years at ELHC, Jennifer is a logistics accounts receivable specialist known for recovering freight charges, reducing aging balances & protecting revenue through problem solving and strong customer relationships.
Controller
Chelsea Hanel
Chelsea has been with NAL for 11 years and now serves as Controller, helping oversee the company’s financial operations with accuracy, dedication, and experience.
Chief Financial Officer
Krista Heinig
As CFO, Krista oversees finance, accounting, and HR operations. With more than 30 years in transportation, starting as a truck driver, she brings hands-on industry experience and a commitment to the company’s success.
Chief Operating Officer
Adrienne Plourde
Adrienne brings 14+ years of experience in logistics, transportation management, supply chain solutions, and business development focused on long-term growth today.
President & General Counsel
Austin Barr
With a background in law, commercial real estate, and public service, along with advanced degrees in business and law, Austin brings a strong blend of legal and operational expertise to his leadership role. He focuses on driving strategic growth and operational excellence across ELHC.
Chief Executive Officer
Steve Barr
Steve leads the company with a commitment to innovation, customer service, and operational excellence. As a Native American business owner, he is dedicated to building strong partnerships and delivering advanced logistics solutions that drive growth, efficiency, and long-term success for customers across North America.