NAL NATIVE AMERICAN LOGISTICS

Privacy Policy

Who We Are

Native American Logistics, LLC.

3039 Airpark Dr, N
Flint MI 48507

Our Website is https://nalww.com/

Privacy Policy | Effective date: 04/12/2024

Welcome to NAL Worldwide. We are committed to protecting the privacy of our customers and visitors to our website, https://nalww.com/. (the “Website”). This Privacy Policy explains how we collect, use, and safeguard your personal information and outlines your rights concerning your data. By using this Website, you consent to the terms outlined in this Privacy Policy.

1. Introduction

NAL Worldwide provides comprehensive logistics and supply chain solutions tailored to your business needs. Protecting your personal information is essential to our operations, and this Privacy Policy ensures you understand how your data is managed and protected.

2. Types of Information Collected

We collect the following types of information to provide our services effectively:

• Service Requests: Details about the services you request, including shipment details, delivery preferences, and contact information.
• Inquiry Responses: Information provided through inquiries submitted via our Website or other communication channels.
• Account Details: If applicable, information necessary to create and manage user accounts, such as usernames and passwords.
• Cookies and Analytics Data: Non-personal data collected through cookies or similar technologies to improve your experience and our services.

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from NAL Worldwide you may receive messages related to the following:
• Service Requests
• Inquiry Responses
• Cost Estimations
• Status updates
• Follow-up messages
• Billing inquiries

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your Service Requests, Inquiry Responses, Cost Estimations, Status Updates, etc..

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method: You may opt-in to receive SMS messages from NAL Worldwide in the following ways:
• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://nalww.com/contact/or at sales@nalww.com

Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Messaging Disclosures:
• Message and data rates may apply.
• Message frequency may vary.

SMS consent and phone number won't be shared with a third party and affiliated Marketing

3. Method of Information Collection

We collect information from you through the following methods:

• Website Forms When you submit a form to request services, ask for information, or provide feedback.
• Direct Communication: When you contact us via email, phone, or live chat for support or inquiries.
• Cookies and Analytics Data: Non-personal data collected through cookies or similar technologies to improve your experience and our services.

4. Purpose of Data Collection

We collect your information for the following purposes:

• To Process Requests: Ensuring timely and accurate processing of your service or inquiry requests.
• To Enhance User Experience: Using feedback and interaction data to improve our Website and services.
• To Communicate Update: Notifying you of shipment statuses, updates, or service changes.
• For Analytics and Improvements: Analyzing data to optimize functionality and customer satisfaction.

5. Data Security Measures

We employ robust security measures to protect your personal information, including:

• Encryption: Using secure protocols to encrypt data during transmission and storage.
• Access Control: Restricting access to personal data to authorized personnel only.
• System Monitoring: Regularly monitoring systems to identify and prevent unauthorized access or potential vulnerabilities.

6. Data Sharing

We respect your privacy and do not share your personal information with third parties except in the following circumstances:

• Legal Compliance: When required by law or to comply with legal obligations.
• Service Providers: With trusted third-party vendors who assist in delivering our services, provided they adhere to strict confidentiality agreements.
• Marketing Opt-Out: Any phone numbers or email addresses collected for marketing purposes will only be used with your explicit consent and will never be shared with third parties.

7. User Rights

We value transparency and empower our users to control their personal information. You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Update Your Data: Notify us of inaccuracies or changes to your personal details.
• Delete Your Data: Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise any of these rights, please contact us using the details provided below.

8. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please reach out to us:

• Email: sales@nalww.com
• Phone:1-877-781-3006

Thank you for trusting NAL Worldwide. Your privacy and satisfaction are our priorities.